Over the last years, many companies adopted user experience (UX) good practices and hired professionals. Some created centralized teams of UX consultants, other included designers into development teams, yet others created a team to contribute a design system or user research. This article is a collection of five approaches on how to include UX skills and UX professionals into organizations, open for discussion and refinement.
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Creating user experiences – an organizational view
Some companies take a quite structured approach to creating user experiences. Others create user experiences unwittingly. Looking back, I detected six principles in regards to creating user experiences.
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