User experience flow from stars to road

Companies, not surprisingly, want to make business. New products are not created just for fun but they should contribute to this overall plan. For that, a performing team combining a couple fields of expertise is an excellent asset. Each of these experts brings in their respective methodology. The article agile innovation from stars to road outlines a basic collaborative structure. This article is about one aspect: the users’ experiences.

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User centred business analysis – a sports event management system

Currently, I’m involved in a project to develop an event management system for large sports events. The goal is to replace a few existing systems with one integrated system that is able to cater for the coming needs. The project will last for about five years. The project team will grow to approximately 20 persons. We apply an agile unified process.  

SportsEvent_ProcessMap_Leadin

Part 1: Understanding business is a success factor. We use methods from user centred design rather than from business modeling.

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